Privacy Policy

Last Updated: April 1, 2026 · StemLab Regenerative Clinic

StemLab Regenerative Clinic ("StemLab," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our peptide protocol platform.

Health information you submit is treated with the highest level of confidentiality and is only accessible to our licensed clinical staff. It is never sold or shared with third parties for marketing purposes.

1. Information We Collect

Personal identification information (name, email address, phone number, shipping address)
Health and medical information submitted via intake forms
Payment information (processed securely via Stripe — we do not store payment card data)
Usage data (pages visited, time on site, browser type) via analytics tools
Communications with our clinical team

2. How We Use Your Information

To process and fulfill your compound protocol order
To conduct clinician review of your intake prior to dispensing
To communicate with you about your order, protocol, or consultation
To send educational content and clinic updates (with your consent)
To improve our platform and services
To comply with legal and regulatory requirements

3. HIPAA and Health Information

Health information submitted through our intake forms is treated with the highest level of confidentiality. We comply with applicable federal and state healthcare privacy laws, including HIPAA where applicable. Your health information is only accessible to our licensed clinical staff and is never sold or shared with third parties for marketing purposes.

4. Data Sharing

We do not sell your personal information. We may share data with trusted third-party service providers solely to deliver our services:

Stripe — payment processing
Licensed compounding pharmacy — fulfillment of authorized orders
Email platforms — communications and protocol updates
Analytics services — aggregate, anonymized usage data

All third parties are contractually obligated to maintain the confidentiality and security of your data.

5. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience and analyze platform traffic. You may disable cookies through your browser settings, though some features may not function correctly as a result.

6. Data Security

We implement industry-standard security measures to protect your information. All sensitive data is transmitted over encrypted SSL/TLS connections. Payment data is processed directly by Stripe and never stored on our servers. However, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain your personal and health information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. Health records are retained in accordance with applicable state and federal requirements.

8. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us. California residents may have additional rights under the CCPA. Arizona residents may have rights under applicable state privacy law.

9. Contact

Privacy questions or data requests: info@stemlabclinic.com